Aug 11 / Simcha

Learning from the N. Ireland Peace Negotiator

Harri Holkeri, a former Finnish prime minister (1937-2011) who helped shepherd talks that led to the historic 1998 peace agreement in Northern Ireland, died this week in Helsinki.  In a speech in 2008, Mr. Holkeri cited several reasons he and his colleagues were able to guide the long-divided parties to a deal. I wondered, as I read the NYTimes obituary, whether these might be helpful in navigating our own everyday disagreements and conflicts.

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Aug 10 / Simcha

Handling Tough Conversations

One of my favorite books on the subject of handling tough conversations and situations is Difficult Conversations: How to Discuss What Matters Most (Stone, Patton, Heen & Fisher, 2010). Based on 15 years of work at the Harvard Negotiation Project and consultations with thousands of people struggling to communicate effectively in tough situations, the authors answer the question: When people confront the conversations they dread the most, what works?

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